ISCOM 424 Week 4 Learning Team Assignment Best Practices for Customer Relationship Management
Riordan has assembled your team to create a CRM best practices proposal. You were chosen because of your exemplary skills in management and your ability to collaborate to create quick and effective results.
Write a 700 to 1,000-word proposal. Choose at least three specific processes in Riordan’s supply chain that directly affect customer satisfaction. Include a description of your assessment of customer satisfaction improvements and the organization’s ability to meet customer expectations. Provide support for recommended organizational process improvements and best practices for customer relationship management. Include support for how your recommendations will improve the supply chain operations.
Format your proposal consistent with APA guidelines.